Privacy Policy

Our Commitment to Privacy

Information We Collect

We collect information necessary to provide financial consultation services, respond to inquiries, and improve service quality. Collection occurs through forms you complete, information you provide during consultations, and automatic technical data from website visits.

How We Use Information

We use collected information solely to provide consultation services, respond to inquiries, improve service quality, and fulfill legal obligations. We do not sell personal information to third parties or use it for purposes unrelated to service delivery.

• • Providing financial consultation services including analysis, frameworks, and personalized guidance
• • Responding to inquiries, scheduling consultations, and managing client relationships
• • Processing payments securely through third-party payment processors
• • Improving website functionality, user experience, and service quality
• • Sending service-related communications including appointment confirmations and consultation summaries
• • Complying with legal obligations and responding to lawful requests
• • Analyzing aggregated usage patterns to understand client needs and improve offerings

Information Sharing Disclosure

We share personal information only as necessary to provide services, comply with legal obligations, or with your explicit consent. We do not sell personal information to third parties for their marketing purposes.

Your Privacy Rights

Under Australian privacy legislation, you have rights regarding personal information we hold. You may exercise these rights by contacting us using details provided at the end of this policy.

• • Access your personal information and request copies of data we hold
• • Correct inaccurate or incomplete information in our records
• • Request deletion of personal information subject to legal retention requirements
• • Receive personal information in portable format where technically feasible
• • Object to certain data processing activities including marketing communications
• • Request restriction of processing under specific circumstances defined by law

Security Measures Implementation

We implement technical, administrative, and physical security measures designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee absolute security.

Information Retention Periods

We retain personal information only as long as necessary to fulfill purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on information type and legal requirements.

• • Client consultation records retained for seven years after final consultation session
• • Website usage analytics retained for two years in aggregated form
• • Email correspondence and inquiry forms retained for three years
• • Payment transaction records retained for seven years for tax compliance
• • Marketing communication preferences retained until you opt out or request deletion

After retention periods expire, we securely delete or anonymize personal information unless longer retention is required by law or legitimate business needs.

International Data Transfers

Some service providers we engage may store or process data outside Australia. When transferring information internationally, we ensure appropriate safeguards protect your information consistent with Australian privacy standards.

• • Service providers in countries with adequate privacy protections recognized by Australian authorities
• • Contractual clauses requiring service providers to maintain Australian-equivalent privacy standards
• • Your explicit consent for specific international transfers when required
• • Technical safeguards including encryption protecting data during international transmission

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze usage patterns, and remember preferences. You can control cookie settings through browser preferences, though disabling cookies may limit website functionality.

For detailed information about cookies, including management instructions for specific browsers, please refer to our separate Cookie Policy.

Privacy Policy Updates

We may update this Privacy Policy periodically to reflect changes in practices, services, legal requirements, or other operational needs. Updated policies become effective upon posting to our website.

• • Material changes will be communicated via email to clients with active consultation relationships
• • The Last Updated date at the top indicates when most recent changes occurred
• • Continued use of services after policy changes constitutes acceptance of updated terms
• • We encourage periodic review of this policy to stay informed about information practices

If changes significantly affect how we handle personal information, we will seek your consent where required by applicable privacy legislation before implementing those changes.